Troubleshooting

If you are encountering any issues or difficulties with the VDGS module, you can try the following troubleshooting steps to resolve them.

Install the latest version of the module

Click here to download

If installation fails:

  1. Uninstall Visual Docking Guidance System from:
    a) Settings > Apps, or
    b) Start > Control Panel > Programs and Features.

  2. Download and run Microsoft troubleshooter to remove corrupt files that prevent the installer from operating properly.

  3. Run the installer again.

If you are unable to use the installer

  1. Download a ZIP file for manual installation
  2. Follow the instructions in the enclosed INSTALL.txt file.

The instructions provide a step-by-step guide to configuring the VDGS module in the same way the installer does automatically.


Additional details

The automated installer performs these three key steps:

  1. Detects Flight Simulator’s Community folder and extracts the VDGS package there.

  2. Creates an entry in the exe.xml configuration file to ensure vdgs-util.exe automatically starts with Flight Simulator. This is necessary to gather information about docking devices. If you selected the optional VATSIM datalink feature during installation, the program will remain running to receive information from VATSIM; otherwise, it will quit after a few seconds.

  3. Records the path to Flight Simulator’s application data folder in the configuration file at Config\noolaero-vdgs-util.cfg.

Almost all problems are caused by these three items falling out of sync.