Troubleshooting
If you are encountering any issues or difficulties with the VDGS module, you can try the following troubleshooting steps to resolve them.
Install the latest version of the module
If installation fails:
Uninstall
Visual Docking Guidance System
from:
a) Settings > Apps, or
b) Start > Control Panel > Programs and Features.Download and run Microsoft troubleshooter to remove corrupt files that prevent the installer from operating properly.
Run the installer again.
If you are unable to use the installer
- Download a ZIP file for manual installation
- Follow the instructions in the enclosed
INSTALL.txt
file.
The instructions provide a step-by-step guide to configuring the VDGS module in the same way the installer does automatically.
Additional details
The automated installer performs these three key steps:
Detects Flight Simulator’s Community folder and extracts the VDGS package there.
Creates an entry in the
exe.xml
configuration file to ensurevdgs-util.exe
automatically starts with Flight Simulator. This is necessary to gather information about docking devices. If you selected the optional VATSIM datalink feature during installation, the program will remain running to receive information from VATSIM; otherwise, it will quit after a few seconds.Records the path to Flight Simulator’s application data folder in the configuration file at
Config\noolaero-vdgs-util.cfg
.
Almost all problems are caused by these three items falling out of sync.