Troubleshooting
If you are experiencing any issues or difficulties with the VDGS module, try the following troubleshooting steps.
Install the latest version of the module
If installation fails:
Uninstall
Visual Docking Guidance System
from:
a) Settings → Apps, or
b) Start → Control Panel → Programs and Features.Download and run the Microsoft troubleshooter to remove any corrupt files that may prevent the installer from working properly.
Run the installer again.
If you are unable to use the installer
- Download the ZIP file for manual installation
- Follow the instructions in the included
INSTALL.txt
file.
These instructions provide a step-by-step guide to configuring the VDGS module, replicating what the installer does automatically.
If nothing helps
Please complete the issue reporting form to let us know.
We are very grateful for these reports, and every single one receives our attention.
Additional details
The automated installer performs these three key steps:
Detects Flight Simulator’s Community folder and extracts the VDGS package there.
Creates an entry in the
exe.xml
configuration file to ensurevdgs-util.exe
automatically starts with Flight Simulator. This is necessary to gather information about docking devices. If you selected the optional VATSIM datalink feature during installation, the program will remain running to receive information from VATSIM; otherwise, it will quit after a few seconds.Records the path to Flight Simulator’s application data folder in the configuration file at
Config\noolaero-vdgs-util.cfg
.
Almost all problems are caused by these three items falling out of sync.
Install location for Microsoft Store versions
If you have the Microsoft Store version of Microsoft Flight Simulator, please keep the application itself installed in the default location (the system drive) and avoid moving it. The application is relatively small and does not occupy much space. You can still move the content (packages) and the Community folder to any location you prefer.
You can see the current location from:
Start → Settings → Apps → Microsoft Flight Simulator → Move.